How much are shipping costs

When you place your order, you’re offered one or more shipping method as shown below,

• Standard shipping: $9.99

Orders will be dispatched within 24 hours once the funds have cleared It takes generally 2-7 business days to deliver

• Express Post: $13.99

(Australia Post Express, DHL, etc.)

Orders will be dispatched within 24 hours once the funds have cleared.

*It takes 1-2 days for major cities

*International shipping costs vary and are available at checkout.

If you are restaurant, café or bar and want to delight your cocktail experience today, we are here to help you! We offer FREE delivery to any of the restaurants, cafes and bars located within 10km from Melbourne. An administrative fee will be applied for any orders less than 50 AUD.

All of our dehydrated products are carefully packaged to ensure it is kept in a good shape for our customers. They are all served in multi-dose jars or bags specially designed to preserve all its essence, aroma and colour. This is our dehydrated range aimed at professionals. Gift-wrapping service is also available! We can make your gift shine with elegant!

We will always do our best and choose the most efficient way to deliver our products to you. Shown as below are some guideline that you might found useful as reference.

• Standard Shipping: 2-7 Days
• Express Shipping: 1 Day

*Next day delivery for most major cities

We do understand sometimes our customers need something in hurry and want to make sure it will arrive on time. Please do not hesitate to contact us prior to ordering and make sure you select Express Shipping at checkout.

In general, orders are dispatched in 24hours.

All of our products are patched with care in order to guarantee our customers are satisfied and happy.

Once you’ve successfully placed your order and the funds are cleared, we will start to dispatch your orders. Once it’s finished, you will receive a confirmation email the next day from us providing the tracking numbers.

If you haven’t received your shipping confirmation, please check if it landed in the junk box or contact us as soon as possible.

Note: For some peak periods like Christmas, it might take longer to dispatch however our team make every effort to ensure your orders are delivered on time.

We understand that every customer is different, however, if you did not achieve your desire expectation or ‘’change your mind’’, we are sorry that we do not accept neither returns nor refunds. On the other hand, if your product is damaged but not opened, we are happy to provide a return service with the same product. For any customers who is concerned their products are physically damaged or faulty, please send an email to fruitologyau@gmail.com providing photo evidence.